Policies | singlecustomerviews

SingleCustomerViews Limited is committed to respecting the privacy rights of our clients and website visitors in accordance with the Data Protection Act. This Privacy Policy sets out how we will use and store your personal information.

Collection and use of personal information

Through use of our website, phone calls, face to face, email and other digital messaging we may collect, store and use personal data which we will do in a fair and lawful manner. This information may include items such as name, organisation address, job title, email address and telephone number, which will directly relate to an individual and/or a business. We only collect personally identifiable information that you have provided to us voluntarily and it will only be stored for as long as is necessary and in accordance with UK law.

Via the use of cookies, we may also collect information about your computer, your visits to and use of our websites. The information may include your IP address, geographical location, browser type, length of visit, page views and source of referral.

Cookie Policy

A cookie consists of information sent by a website’s server to a devices web browser e.g. Chrome, MS Edge, Safari etc, and is stored by that devices web browser. Information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We do not store your personal information in cookies which other people may read or understand. We also do not distribute or sell cookie information.

We use the following two main types of cookies:

Session cookies - these cookies may be used to record that you have been to certain areas of our site during your browsing session and what you have done. This is to ensure that your experience of our content is as smooth and productive as possible. Session cookies are not stored when you close your browser.
Persistent cookies - these cookies stay on your machine until they expire or are deleted and many of them have automatic deletion dates.

To enable or disable cookies you will need to follow the instructions of your browser provider. Alternatively, the ICO has an excellent resource available at https://ico.org.uk/for-the-public/online/cookies/ providing specific information about cookies and how to manage them. It is important to note that if you set your browser to disable cookies you may not be able to access secure areas of our website.

Usage of your personal data

Personal data submitted on this website will be used as specified in this privacy policy or on the pages of our website.

We may use your personal information to:

Improve your experience whilst using our website;
Enable your use of the services available via the website;
Provide information and services requested via the website;
Send you non-marketing communications for commercial purposes;
Send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to by post or digital communications where you have given us permission to so(you can opt out at any time);
Provide third parties with aggregated statistical information about our users – this information will not be used to identify any individual;
Manage enquiries and complaints made by or about you relating to the website;

We will not provide your personal information to any third parties for the purpose of direct marketing without your explicit consent.

Disclosures

Your information may be disclosed to our employees, suppliers or subcontractors as is reasonably necessary for them to provide our services to you and for the purposes set out in this privacy policy.

In addition, we may disclose your information when, and to the extent that is required:

we are required to do so by law;
with regard to any prospective or ongoing legal proceedings;
to establish, exercise or defend our legal rights
transfer of legal assets in the event of SingleCustomerViews being purchased

Security

We take data security seriously and take technical and organisational precautions to prevent your personal information being made available to any unauthorised persons or organisations.

We will store all personal information provided on secure (password- and firewall- protected) servers and all electronic transactions are encrypted.

Our Services

All the services we perform for our clients are hosted on Microsoft's Azure Northern Europe data centre behind comprehensive firewalls and are fully encrypted in-flight and at rest. For more information about how Microsoft has taken technical and organisational measure to support GDPR see https://servicetrust.microsoft.com/.

Website

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to catalogue what our services are and enables potential clients to contact us. Your session and contact data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information see https://www.wix.com/about/privacy

Your rights as a data subject

See your data - Subject Access Request

You can instruct us to provide you with a copy of any personal information we hold about you via a Subject Access Request.

Update or delete of your information

If any of the personal information we hold about you needs to be updated or you would like us to delete it please let us know by sending an email to datacontrol@singlecustomerviews.com

Opt out of Marketing

At any time You can instruct us not to process your personal data for marketing purposes (opt out) by emailing us at unsubscribe@singlecustomerviews.com

Third party websites

Our website may contain links to other websites which are outside our control and are not covered by this privacy policy. These sites should have their own privacy policy, which may differ from ours.

Policy changes

SingleCustomerViews Limited reserves the right to update and revise this privacy policy from time to time to take into account legislative and other developments. Any changes we make to our privacy policy will be posted on this page and contain an “effective date” reflecting when the last changes occurred.

Effective date 18/09/2020

Data controller

The data controller responsible for our website is SingleCustomerViews Limited.

SingleCustomerViews Limited is registered in England, United Kingdom, with number 10499230 whose registered office is at 3 Abingdon Place, Potters Bar, Herts, EN6 1TF, United Kingdom.